Operations Leadership
HQ reviews the GCC every quarter. You rebuild the picture by hand every time.
Show your HQ a live picture of the GCC.
Not a deck built last night.
Trundl sets monday up for India GCC operations teams, so program visibility, shared services workflow, and leadership reporting update themselves. Live in weeks, not months.
450+
customers worldwide
95%
retention rate
12 years
of platform delivery
THE PROBLEM
When HQ asks how the GCC is doing, most teams spend two days putting the picture together.
Every department has the same problem. The work is happening. It is just not visible without someone assembling it manually every week.
Program Management
Tech data in one system. Operations data in another. Your MD sees neither.
Operations and Vendor
A vendor contract expired. The spreadsheet did not flag it. Nobody knew.
Business Development
Your BD team owns the pipeline target. HQ owns the CRM that tracks it.
Marketing Operations
Events in one place. Content in another. Approvals still going over email.
HR
Operations
A new joiner arrived on Monday. The laptop was not ready. Nobody was notified.
What we build
The monday layer built to fit your GCC. Not the other way around.
We map how your GCC operates before writing a single configuration. Built for your industry, not a generic template.
Technology GCC
Engineering ops visible. Programs tracked. HQ reporting live.
1
Program and Engineering Ops
Contracts flagged 30, 60, and 90 days before expiry. SLA tracking with owners and statuses across every tech partner.
2
Vendor and Partner Tracking
Contracts flagged 30, 60, and 90 days before expiry. SLA tracking with owners and statuses across every tech partner.
3
Cross-functional Request Layer
IT, HR, and ops requests tracked from submission to resolution. No more chasing status across email threads.
4
HQ Reporting Dashboard
Program health, delivery status, and ops metrics in one live view. HQ sees it without anyone building a deck.
BFSI GCC
Compliance tracked. Operations visible. Risk flagged before HQ asks.
1
Compliance and Audit Tracking
Regulatory deadlines, audit checkpoints, and policy sign-offs tracked with owners. Flagged before they are missed, not after.
2
Operations and Risk Monitoring
Process risks, SLA breaches, and escalation triggers visible in real time. No more finding out from a client call.
3
Vendor and Contract Management
Contracts flagged 30, 60, and 90 days before expiry. Renewal workflows with approvals and owner accountability.
4
Leadership Reporting
Compliance status, ops health, and risk indicators in one dashboard. Always current for HQ reviews.
Healthcare GCC
Regulatory ops managed. Clinical programs tracked. Nothing missed.
1
Regulatory and Compliance Ops
Submission deadlines, regulatory checkpoints, and compliance tasks tracked with owners and automated reminders.
2
Clinical and Project Operations
Milestones, dependencies, and cross-functional workstreams in one view. Delays flagged before they affect delivery.
3
Vendor and Partner Management
CRO, CMO, and supplier contracts tracked with renewal flags and SLA monitoring. No spreadsheet required.
4
HQ and Board Reporting
Program health, compliance status, and risk indicators always live. No deck assembly before the quarterly review.
Not sure which shape fits? Tell us in a line. We will route you.
What Trundl adds
monday.com is the platform. Trundl is the reason it sticks.
Built around your process,
not a template
Most implementations start with a generic board layout and ask you to fit into it. We start with how your GCC actually runs and build the configuration from that map. Adoption follows fit, not enforcement.
Every automation tested
before go-live
Renewal flags, SLA timers, routing rules, approval chains, all tested against real scenarios before launch. No day-one surprises when leadership is watching.
Your team owns it
from day one
We train your admins during the build, not at handoff. From go-live, your team configures, updates, and owns the platform. No ongoing Trundl dependency.
How it compares
monday.com general deployment
monday.com deployed by Trundl
Configuration
monday boards configured to get you started
Configuration built from your specific process map
Governance
Standard permission and workspace structure
Governance model designed around how your team actually runs
Automation
Automation builder ready for your team to use
Every automation built, tested, and verified before your team touches it
Training
Onboarding resources and training materials provided
Your team trained on their own workflows during the build
Engagement
Flexible engagement based on your requirements
Fixed scope, price, and go-live date agreed before week one
Results
Numbers from teams who made the move.
We do not name clients without their permission. These are verified results from three organizations closest to a GCC operations profile.
Global services / India-rooted operations
40%
improvement in cross-team collaboration
"We used to spend Monday mornings reconciling updates from five different places. Now the board is just current."
Head of Operations, Global Services GCC
PMO / project delivery operations
4X
return on implementation investment
250+
projects managed in one live view
"Leadership stopped asking for status updates. They just check the board."
VP Program Management, Multi-Geography Operations
Global services / India-rooted operations
26%
efficiency gain across the PMO
3 hrs
saved per person per week
"The PMO review used to take two days to prepare. Now it takes 20 minutes."
Head of PMO, India Development Operations
how it works
From first call to handoff without losing a quarter.
0
Day 0
A 30-minute scoping call sets the shape of the build. Scope and price fixed before any work starts.
1
Week one
Process mapping with the teams who run the work. The map becomes the build plan and you sign off on it.
2
The build
Boards, automations, integrations, and dashboards ship in working increments. Your team reviews live builds, not mockups.
3
Handoff
Your admins run the account from cutover day. Documentation and training land with the build.
More on monday.
CRM
Local BD pipeline and deal tracking configured around your GCC's sales motion.
Services
AI-first service management for internal IT, HR ops, and every request queue in the GCC.
Adoption and Support
Training, administration, and platform optimisation after go-live.
Pricing
Scope and price are fixed before kickoff.
Outcome-priced
You pay for the working operation, not hours. The package holds from the scoping call to handoff. No open-ended engagements.
Working increments
Every review shows live configuration. You steer the build while changes are within scope. No surprises at cutover.
Real handoff
Your admins own the account from cutover day. Documentation and training land with the build. Support stays available after.
Governance is set up before scale, not afte.
Built to scale
Permissions, workspace structure, and naming standards are part of the build, not an afterthought. Your account scales without turning into sprawl.
Certified
Trundl is ISO 27001:2022 certified and SOC 2 Type II compliant. Engagements run GDPR-aligned.
Answers ready
Your security team gets answers before procurement asks. Access is scoped to the build and removed at handoff.
Thirty minutes. Your GCC. Our practice.
Bring the process that still runs on spreadsheets and meetings. We will tell you what the build looks like, what it costs, and when it goes live.
Book a scoping callNo deck, no obligation.
You leave with a price and a date.
FAQ
Questions, answered.
Process mapping, workspace and board configuration, automations, integrations, dashboards, documentation, and admin training. Scope is fixed at the scoping call, so the package you sign is the package that ships.
No. monday deploys as an India-specific execution layer, SSO-ready, coexistent with ServiceNow and Atlassian tools, governed by your India IT team. No change to the HQ enterprise stack is required.
Yes. The configuration is industry-specific. Technology GCCs get engineering ops and program tracking built around their delivery structure. BFSI GCCs get compliance and risk monitoring workflows. Healthcare GCCs get regulatory deadline tracking and clinical program management. The platform is the same. The build is different for each.
Fixed at the scoping call. Most GCC implementations go live in 4 to 6 weeks. The date is agreed before week one begins.
Your team, from day one. We train your admins during the build, not at handoff. Every automation, board, and workflow is owned and operated by your GCC team from the moment you go live.
Outcome-priced. You pay for the working operation, not hours. Scope and price are fixed at the scoping call and hold through handoff.